All schools and clubs start at the BRONZE membership level with a review taking place each year typically around late Autumn. The PREMIER and SILVER membership levels are only available after your first year. Please provide your School or Club's agency registration number upon application.

Each school, club or group will be allocated a single login using an email address of their choice. This is usually the admin for a dive school or training officer for a club. This log in will give the group administrator the ability to create group bookings - a feature not available to standard dive membership holders. Please note that multiple logins are not available.

All groups need to book in advance through the portal at app.vobster.com before their arrival at Vobster Quay. To book a session, simply log in as your group via our booking portal, pick a session and book a group.

Initially your group booking will be restricted to six (including instructor and divemasters), but this can be increased by emailing Vobster Quay to request for more spaces - if they are available, we will increase the number of visitors allocated to your booking.

Once you have successfully created your group booking, you'll be given a code for that session. The 'Group Lead' (the individual who will be responsible for the group) is automatically added to the booking. Once you have created your new group bookings, we ask that you follow these steps...

• Please send the group booking code to ALL OTHER divers who will attend your booked session.
• The 'Group Lead' is the group ID - this can be used by the lead instructor on the day. This person DOES NOT need to use the booking code to book themselves into the group.
• The divers who have completed our terms & conditions to join the booking will show on your group login - please ensure all your divers show on this list or it will delay your check in and diving. Any diver not displayed on the list has not completed the neccessary steps to book themselves onto your group booking.
• Divers who do not show on your booking will not contribute towards your free instructor spaces.

Please let us know if you need to book the confined water area - this is often in demand and therefore needs to be booked in advance.

One important note to remember - divers who book themselves in separately from your group booking will not count towards your free instructor spaces. If you wish them to count, they should use your booking code to add themselves to your group booking.

Additionally, please be aware that parking is allocated on a first come, first served basis to all Vobster members whether they are part of a group or not. There is no parking benefit to Vobster members making their own booking.

Finally, non-divers such as your surface support staff should also be added to your group booking and will need to register themselves - and complete our terms & conditions - via your booking code. Note that surface support staff will not count towards your free instructor spaces.

Our opening hours vary depending on the season. During the Summer months and at weekends, afternoon divers should remain in the queue OUTSIDE THE GATES until our staff indicate that the afternoon dive session is open. More detailed information can be found on our opening hours page - check this page for latest updates.

If your group is visiting us on a weekend, you will be sent a plan showing the car parking and benches reserved for you. Any members of your group that have not been allocated a parking space must park their vehicles in the main car park or in the car park at the top of the hill. Drop off is available for those parking up the hill. Benches will be labelled with the name of your dive school - please avoid 'kit spread' by staying within the area allocated to your group.

Once parked, all divers and surface support in the group should head to the shop and check-in. Each member of your group will receive a band with a unique tab number. It already has their entry and ID on it and can also be used to purchase food, drink and gas.

During sign in, the lead instructor should inform our staff that they are the 'Group Lead'. They will be given a special tab with the following properties...

• This special 'group lead' tab is used to allocate any free spaces that the instructor may have gained. One free instructor space is credited to this tab for every four paying students on the group booking.
• This tab will show the number of free spaces available, including rolled over 'part spaces' from previous visits.
• Any staff members you wish to allocate a free space to needs to be transferred onto this tab by shop staff. You will need tab numbers (not just names) for this. Simply bring the tabs in and the shop staff will sort this out for you.
• Any gas which you'd like your group membership discount to apply against should also be put on this tab in the gas station at the time of filling - discounts cannpot be applied retrospectively.

IMPORTANT - Please make sure your students know if they will be paying entry or not. We will ONLY allocate free spaces to tabs transferred onto the group lead's tab by the group lead themself.